Thailand News

Breaking news headlines

Bangkok taxi drivers face harsher penalties for rejecting passengers

2 min read
Toyota Corolla Altis yellow taxi in Bangkok

Toyota Corolla Altis yellow taxi in Bangkok. Image: Terence Ong.

BANGKOK, Feb 14 – Any Bangkok taxi driver found repeatedly shunning would-be passengers will soon be at risk having his/her driver’s license suspended or even revoked, the Department of Land Transport chief warned today.

The department is considering additional penalties against taxi drivers who turn down passengers as the agency has been flooded with complaints.

Land Transport Department Director General Somchai Siriwatanachoke said the department imposed a Bt1,000 fine on any taxi driver who refused to accept intending passengers since September. However, complaints from passengers over the issue account for over 60 per cent of all complaints regarding taxi services.

To solve the problem, he said, the department has prepared to take legal action against those who repeatedly reject passengers by suspending and revoking his/her public driving licences.

Moreover, Mr Somchai said, the department has invited managers of 35 leading department stores in Bangkok and adjacent areas where there are taxi stands nearby to discuss measures to solve the problem.

All department stores have been asked for cooperation to install signboards publicising regulations that taxi drivers are forbidden to refuse passengers.

He said that CCTV cameras will also be installed at the taxi stands to record the images and behaviour of taxi drivers who violate the regulations.

Call centre telephone number 1584 for receiving complaints will also be publicised, he said.

The Land Transport Department’s passenger protection centre 1584 hotline is available around the clock. Passengers may lodge complaints by giving details on the registration number, time, date and place to make it easier for the authorities to track down violators


Leave a Reply

Copyright © 2020 Thailand News. The content of this website does not necessarily reflect the opinion of Thailand News. All photos and articles are copyright to their respective owners.

By using the site you agree and accept the terms of this Privacy and Cookies Policy. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.